What Types of Information Do You Collect?
Traffic Data. As is true of most websites, we automatically collect certain information when you visit our Service. This information includes: (i) IP addresses, (ii) domain servers, (iii) types of computers accessing the Service, (iv) types of web browsers used to access the Service, (v) referring/exit pages, (vi) data about usage patterns throughout the Service (e.g. click rates on different links etc.). Information of this type ("Traffic Data") is anonymous information that does not personally identify you but is helpful for us to improve the business performance and user experience of the Service.
Personal Information. In order for you to make donations through the Service, register with the Service, purchase tickets or registrations through the Service, RSVP to events posted on the Service, or take certain other actions on the Service (e.g. contacting us through forms, etc.) we require you to provide us with information that personally identifies you ("Personal Information"). Personal Information includes the following types of data:
- Contact Data such as name, mailing address, e-mail address and password
- Demographic Data such as your zip code, age, and gender
- Company Data such as your business name, size, and business type
- Activity Data such as your donation history, fundraising history, events attended, etc.
The Service also contains web beacons and other analytics tools, which are electronic images that are used along with cookies to compile statistics so we can analyze how the Service is being used. Our e-mails may also contain such tools so we can track how many people open the message or click on links within the message. This information helps us improve our communication and marketing efforts.
Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. To opt-out of certain cookies and for more information, please visit
. Not accepting or opting out of our cookies may make certain features of our Services unavailable to you. To learn more about your choices with regard to targeted advertising, click here: http://www.networkadvertising.org/choices
Is My Personal Information Kept Confidential?
How Does Rallybound Use My Personal Information?
We use your information in a variety of ways to help us run the Service. Here are examples of the ways we use your information:
- To send you receipts
- To send you updates about the Service
- To send you updates about activity on the Service related to you
- To administer your account
- To respond to customer service inquiries
- To send marketing materials
- To improve our Service and marketing efforts
How Do Your Email Communications Work?
We send out various emails to clients and others who interact with the Service, such as emails about new blog posts, product releases, or special events or promotions ("Marketing Emails"). Nonprofits and users that register with the Service will automatically be subscribed to receive certain Marketing Emails. Aside from those registering with the Service, you must opt in to receive Marketing Emails.
Marketing Emails contain an unsubscribe option which you can follow at any point if you wish to stop receiving some, or all, Marketing Emails. If you have received our Marketing Emails mistakenly, or wish to stop receiving them, you can also contact us at email@example.com and we will remove you from our list.
The Service also allows nonprofit clients to send various transactional (e.g. automated donation receipts etc.) and outreach emails (together "Client Emails"). Unless such Client Emails are excepted as part of an ongoing commercial relationship, or otherwise, by CANSPAM, they will contain an unsubscribe link.
As part of a nonprofit client's use of the Service, individual supporters of the nonprofit may also send emails through the Service ("Supporter Emails"). For example, personal fundraisers may send messages to their contacts through the Service in order to ask people to visit their fundraising page and donate. They may also send emails to update donors or to thank donors for their gifts. Supporter Emails sent through the Service will have an unsubscribe link.
Please keep in mind that, notwithstanding the foregoing, we have no control over emails sent through third party emailing applications.
Who Has Access To My Credit Card Number?
Who Has Access To My Personal Information (Except for Credit Card #)?
We share your Personal information with other business partners who assist us in performing core services (such as hosting, data storage, and security) related to the operation of the Service. These business partners only use your Personal Information to perform these core services, which are necessary for the orderly operation of the Service.
Any organization you make a contribution to, or purchase from, through the Service will have access to your Personal Information (except for your credit card number); note that making a donation "anonymous" only hides your donation from public activity feeds, not the underlying charitable beneficiary.
If you make a donation to an individual fundraiser but do not donate anonymously, then the person who created the fundraising page will also have access to your Personal Information (except for your credit card number). If you make a donation through an individual fundraising page associated with a fundraising team, or directly to a team fundraising page, then the team fundraising captain will also have access to your Personal Information (again, except for your credit card number). You consent to the foregoing and agree that we are not responsible for how these organizations or persons handle your Personal Information. You should visit their websites and/or contact them directly for their privacy policies and data usage practices.
What Information is Public?
Information on our fundraising pages you post on event pages, campaign pages, personal fundraising pages, or other public pages on the Service can be accessed by other people. You should exercise caution when deciding to share information on public pages. We cannot control who accesses shared information or how other parties will use that information.
What Are APIs and How Can My Information Be Shared?
We make an application programming interface (an "API") available to nonprofit clients. An API (in non technical terms) allows a nonprofit to automatically retrieve information from our site, for use/display elsewhere (e.g. on the nonprofit's website). To give an example, a nonprofit might use our API to retrieve the names and photos of the top 5 fundraisers for a campaign it is running; the nonprofit could then display that information on a leader board on its own website. If you are fundraising for a nonprofit your name, picture, amount raised, and goal, can be retrieved by the nonprofit through our API. If you create a team fundraising page, then your name, the team goal, and the amount raised by the team can also be retrieved by the nonprofit through our API. If you host an event for a charity, then your name, contact info, and the location of your event can be retrieved by the benefitting nonprofit through our API. The foregoing examples are for illustrative purposes only. The nonprofit you engage with has access to other information through our API such as tickets sold, number of attendees, etc. That being said, the information that we make available through our API is (generally) information that is otherwise available on the Service (e.g. already posted on an event page, campaign page, available through search results, etc.).
What Choices Do I Have?
It's up to you whether or not you want to provide us with Personal Information. You can still visit the Service without providing us with Personal information, but you will be unable to take certain actions without doing so.
You can also choose to make contributions anonymously. If you make an anonymous contribution, your name will not be displayed through the Service's activity feeds and your Personal Information will not be given to (i) the individual fundraiser you made a donation through, or (ii) the team fundraising captain if you donated through a team fundraising page or a personal page associated with a fundraising team.
How Can I Update or Correct My Personal Information?
If you know, or suspect, that your credit card, user name, or password has been lost, stolen, or used without your authorization you need to contact us immediately (firstname.lastname@example.org
). Upon notification, we will take reasonable steps to mitigate any damage, which may have been caused. You are responsible for the safety and security of your user name and password. You should logout after each session you have with the Service and you shouldn't share this information.
Can Children Use This Service?
Our Service is for a general audience and is not targeted towards children. Children under 13 years of age are prohibited from using the Service per our Terms of Service. If your child has used the Service and submitted Personal Information to us, please contact us and we will endeavor to remove that information from the Service and our database.
Location of Processing and Applicable Law
Your California Privacy Rights (California Residents)
When California residents provide certain personal information to a business, they have the right under California Civil Code Section 1798.83 to request certain disclosures if that business shares that personal information with third parties, and in some cases affiliates, for the third parties’ or affiliates’ direct marketing purposes. Once per calendar year California residents may request that the business provide a list of companies with which it shares such personal information for the third parties’ or affiliates’ direct marketing purposes, and a list of the categories of such personal information that the business shares.
California residents may request further information about our compliance with this law by e-mailing CaliforniaPrivacy@rallybound.com
Please include "California Privacy Rights Request" in the first line of the description and your California mailing or street address. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address, or made by non-California residents.